About
Passionate Team. Focused on
INSoperations is a KPO – Knowledge Process Outsourcing company built on 10 years of experience in outsourcing business processes in the Wholesale and Specialty insurance market and P&C industry. We are headquartered in Denmark, and we have processing locations in Europe.
When you partner with us you can be sure that you will be working with a reputable company with Scandinavian mindset you can trust to handle your back office according to industry standards with low outsourcing rates.
Meet Our Team
Alex Stojicic
Director
I am excited to use my 10 years of experience in the Wholesale and Specialty market to help you improve your operations and back office, while at the same time lowering your costs. I spent most of my career as Director of Operations at an outsourcing company with great success, where I managed a team of assistant managers and assistant underwriters, improving processes, lowering costs, and increasing quality for my clients.
Being a part of the inspiring network of insurance professionals as a member of AAMGA and later WSIA, where I also served the organisations through volunteering on the Marketing committee and Emerging Issues and Innovation Committee, has been a joy and a privilege. Partnering with so many great insurance professionals has allowed me to grow personally and professionally throughout the years.
Our Mission and Vision
MISSION
We are helping clients cut costs and improve their operations in a sustainable, efficient and ethical way.
VISION
Our vision is to be the operations co-sourcing partner of choice.
Our Values
1. Commitment
2. Excellence
3. Quality
4. Sustainability
About Our Focus
1. Education
Success of our services is in the knowledge of our team, and we pay special attention to continued education, starting with the thorough on-boarding process with insurance courses, and later through constant exposure to further wholesale insurance education.
We use our knowledge to make judgment decisions with special focus on your specific needs and way of work. Our goal is always to support our clients through sound assistant underwriting decisions while never being in the way of your processes.
2. Information Security
Protection of your data and insured’s data is our top priority as we can imagine yours as well, thus we pay high attention to Information Security by following ISO 27001 standard. We do achieve this through:
3. QC/QA
Our team performs with speed, efficiently and accurately, we are proud of what we do and we will add value to your back office operations. We perform regular Quality Control and Quality Assurance of our work for your ease of mind.